3 Year Warranty
Our Warranty
Our leather goods are built to last and age beautifully. Every product comes with a 3-year warranty from the date of purchase.
What’s covered: Defects in materials (leather and hardware) and workmanship.
What’s not covered: General wear and tear, or damage from misuse or excessive use.
Please note: Because screens display colours differently and every hide is unique, the grain and colour of your piece may vary slightly from our photos. Each item is handmade, so small variations are part of its character and are not considered defects.
International customers: Please send the item to our workshop in Singapore. You cover the shipping cost to us, and we’ll take care of the return.
All claims are reviewed by our team. To make a claim or ask a question, email us at info@secondnatvre.com. We’ll reply within 1-3 business days.
Thank you for supporting our craft :)