3 Year Warranty
Our leather products are built to last and age beautifully. On top of that, we provide a 3 year warranty for all of our leather products from the date of purchase.
This warranty covers faults in materials (leather, hardware) and workmanship. It does not cover general wear and tear, damage from extreme use or abuse.
Due to different screen calibrations and leather hide batches, do note that the leather grain & color may vary from photos to actual product. As our products are handmade, do note it may have minor inconsistencies. These will not be considered as defects.
For International customers, we politely request for the product to be mailed to our workshop in Singapore. Only the shipping cost to Singapore will be borne by sender.
Please note that every exchange is subject to review by our SECONDNATVRE team
If you wish to make a claim or have any questions, please get in touch with us at SECONDNATVRE@GMAIL.COM. We will reply you within 1-3 business days.
Thank you for supporting our craft and work :)